Bad interpreting adds no value to an encounter and brings providers to seek other means of communication – like Google translate.
Posts filed under Manager
When Interpreting Services Fall Short (Part 1)
This is the first in a two-part series that highlights scenarios when interpreting services did not meet expectations and some specific learnings from the situations.
Interpreter Certification, Why Bother?
Excerpt: Healthcare and Medical Interpreter certification has existed in the United States for several years. Is it worth pursuing? This article explores one angle interpreters should consider when answering that question for themselves.
Show Me the Money! Healthcare's Guide to Buying Language Services
Money talks and it is the pathway to success for health care and all medical interpreters. Learn how standards, consistency and efficiency in operations can have healthcare showing you the money!
How a Friday Night Fish Fry Changed My Life
I never thought working at a super club would change my life, but in so many ways it did. It became the catalyst for the design of my scheduling department. How can we effectively run a business if we don't look at the big picture, all the while keeping our customers happy and our interpreters busy.
Speak Now or Forever Hold Your Peace: How Consistency Can Save Interpreting
Consistency in any service, from a grocery store, to banks, to the doctor office, needs to be a consistent system. If Google marries Siri, will that fix all the variables for a consistent experience where ever you go? Let's hope that isn't the answer.
Put me in coach! I'm ready to play today...err not ???
Interpreters who become managers should lead and not do, or at least not as much.
Thank you Tennessee Association of Professional Interpreters and Translators (TAPIT)
In Nashville I found the beauty of interpreting in the stories. What's your story?
Interpreters Are Not Editors
Interpreters need to convey an accurate message, not edit the speaker’s message or style of speech.
The Best Interpreter Ever
What does your professional journey look like so far? Where are you headed? Use this exercise to map your professional experiences and goals.
The Top 5 Reasons Interpreters Should Attend NCIHC’s Annual Membership Meeting
Prior to going to Portland, Maine, the only thing I knew about the city was that it had good seafood. It turns out that Portland is much more diverse than I ever expected.
Proposal: New Prerequisite for Healthcare Interpreters
All healthcare interpreters should experience what it's lik to rely on an interpreter for their own communication needs.
When Role Boundaries Cramp Your Style
The interpreter's adherence to ethical role boundaries can leave an interpreter feeling unfulfilled and frustrated. Find alternative ways to counterbalance these frustrations.
Exploring Boundaries Between Interpreters and Medical Team Members
The medical interpreter’s professional and ethical expectations apply to everyone in every encounter. How does this influence social or personal relationships between professionals?
In Search of Bright Spots in the News
Being in touch with current events is relevant to the work of medical interpreters, but it can get overwhelming and exhausting. Be sure to find bright spots when keeping up on the news.