Fraudulent activity happens in medical interpreting. This public service announcement identifies pitfalls and how medical teams can avoid them.

All professionals, including medical interpreters, have experienced what it’s like being new to their profession. It’s okay to be new.

When you speak, whose voice does the listener hear? Consider the impact this has on how effective your message is.

Healthcare interpreters with a solid understanding of the 3 phases of an encounter will be well positioned to fulfill their role.

You’d think that the more you interpret a certain type of encounter, or a certain aspect of an encounter, the easier it would be to render the messages completely and accurately. You’d think. But you might be wrong. And “thinking” is exactly part of the problem.

Bad interpreting adds no value to an encounter and brings providers to seek other means of communication – like Google translate.

Interpreters are heroes who make it possible for the medical team to care for patients. This is especially true during the COVID-19 pandemic.

When life gives you a pandemic, you do what you can. This is how I have reacted personally and professionally to a global crisis.

Interpreting for parents instead of patients can be complicated. Here are some tricky situations, and one simple solution! 

The best interpreters are the ones you might notice the least! This is the intricate balance that interpreters must maintain between personable and professional.