Posts filed under Manager

Improve ER Operations: Learn the Challenges for Interpreters in Emergency Services

Jason Roberson summarizes his presentation “Interpreting in Emergency Services: Challenges for Face-to-Face and Telephonic Interpreters,” which he'll present at the CHIA 14th Annual Educational Conference.

Opportunity is Key to Closing the Gap

Hard work, a curiosity to know more, respect and honesty are the keys to creating opportunity for yourself and others. I've learned that finding opportunity is the key to finding success.  Opportunity won't find you. You must be determined to find it. If you seek to improve your position in life there are a few things you'll need.

6 Steps to Creating a Great Workplace for Healthcare Interpreters

Anyone who manages healthcare interpreters knows that they are frequently faced with a number of stressful situations. As these stressors build up overtime, interpreters can become disengaged, disillusioned and burnt out. So what can we do to support professional healthcare interpreters and alleviate these stressors?

3 Simple Ways Interpreter Managers Can Invest in Their Team’s Development

Interpreter Managers play a critical role in building a team of interpreters that is engaged and invested in the work they do. Inevitably, some responsibilities, such as supporting the professional development of the interpreters in your department, take a back seat to the many other priorities that require your attention. Here are three simple things you can do to invest in the continued professional development of your team of healthcare interpreters.

Be Identifiable: I’m the interpreter, not a family member

Health care interpreters can benefit by wearing a uniform or other apparel that clearly identifies him or her as the interpreter. It makes the interpreter visible and distinguishes him or her from other individuals in the encounter, like family or members of the nursing team. It is a good first step toward creating awareness of role boundaries and role differentiation. And that's not all.